Frequently Asked Questions
Everything you need to know about shopping at MG&Co.
What is the typical delivery timeframe for furniture items?
Standard shipping for small home decor takes 3-5 business days. For larger furniture pieces, delivery typically takes 2-4 weeks as these items require specialized white-glove handling to ensure they arrive in perfect condition.
Do you offer international shipping for MG&Co. products?
Currently, we ship to all 50 U.S. states and Canada. We are working on expanding our logistics to support international shipping to Europe and Australia in the near future.
What is your return policy for home textiles and rugs?
We offer a 30-day return window for most items. Textiles and rugs must be returned in their original packaging, unused, and free of any pet hair or odors to qualify for a full refund.
Are your wood products sustainably sourced?
At MG&Co., sustainability is a core value. 90% of our wooden furniture is crafted from FSC-certified timber or reclaimed wood, ensuring minimal environmental impact.
Can I track my order once it has been dispatched?
Yes, once your order leaves our warehouse, you will receive an email containing a tracking number and a link to our carrier's portal to monitor your shipment's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm for larger home investments.